Renting services

Camp Mobility is committed to sustainability by promoting the reuse of assistive devices in its rental services. We comply with all relevant healthcare regulations and standards to ensure the safety and well-being of our customers. 

The rental service for assistive and care devices is abailable to everyone in need, including healthcare institutions, home hospitals, nursing homes, companies, individuals, and touristis. The slection of rental producss with prices can be found in the rental price list . Detailed information about the rental products and  their user manuals ca be found in the Products section.

Contact: info@campmobility.fi  or p. +3589 350 76 310 (Mon–Fri 8–16). 

Renting Prices

The rental price consists of a daily rental fee and a delivery charge. Rentals are invoice monthly  on the last business day of each month, with a 14-day payment term. The rental agreement is valid indefinitely, and the product can be returned or purchased at any time. The minimum invoicing period is 1 month but you can always return the rental producst when you want. 

We check the credit onformation from private customers and require a personal identification number (ID). As an alternative, advance payment is accepted for foreign tourists. 

Renting Time

The rental period begins on the delivery day of the products and ends when the product arrives at the warehouse. 

User Instructions & Maintenance

The renter must follow the product´s user manual, and guidance will be provided if necessary. User instruction videos and manuals are abailable electronically on the product-specific pages of the website. 

Periodic maintenance is included in the rental price. For safety reasons, the user may not repair or have the product repaired by a third party or make modifications to it. If there are any malfunctions during use, contact our technical service immediately: huolto@campmobility.fi or p. 09 350 76 313 (Mon- Fri  8am –16pm). 

Product Return

When the need for rental products ends, please contact our customer service:
Customer Service
info@campmobility.fi 
+3589 350 76 310 (Mon - Fri 8am - 16pm)

Upon ending the rental, we will arrange the collection of the product with a transportation company. Both the delivery and pick up days are counted as part of the rental period. Delivery and pick up charges are invoiced separately. The delivery prices can be found at the end of the rental price list. 

How to Rent

1. Check the rental product selection in the rental price list.

2. What is generally good to know about choosing an assistive devices?The user´s height and weight are often needed. For example, for estimating the wheelchair seat width and maximum load capacity. The seat width is measured from the widest point of the hips and thighs +5 cm, so that a hand can fit on both sides of the person seated in the wheelchair.

3. To place an Rental Order

Send an email to our nationwide Customer Service at info@campmobility.fi or call +358 9 350 76 310. 

To process a rental agreement, we need the following information: the customer´s name, billing and delivery address, email, and phone number. To check credit information, we also need a personal identification number for individuals and a business ID for companies. The renta l agreement and terms will be sent to the customer by email. No signature is required, and the rental relationship is established according to the rental termas when the delivery is received. 

4. Product Delivery

The delivery method will be agreed upon when placing the rental order

• Free pick-up/return from the Tampere Logistics Center, Patamäenkatu 5, 33900 Tampere on weekdays from 8am to 4pm.
• Pick-up/return/fitting by appointment for a pre-arranged fee at the Helsinki office, Valimotie 17-19, 00380 HELSINKI.
• Home delivery for packages under 35 kg (e.g., folding wheelchair).
• Home delivery as pallet freight (e.g., patient lift, light electric wheelchair).
• Home delivery as special-length pallet freight (e.g., shower bed, large scooter).
• Home delivery and installation by 2 persons (e.g., home care bed).

5. Rental Invoicing

Rentals are invoiced monthly in arrears, on the last business day of each month. The rental invoice is sent by email to the same address as the rental agreement unless otherwise agreed. The payment term is 14 days net.

6. Product Return

When the rental device is no longer needed, please contact our Customer Service at info@campmobility.fi or call +358 9 350 76 310. We will arrange for the product to be returned from the delivery address you provided to our Logistics Center in Tampere. Our transport partner will handle the pick-up.

7. Product Maintenance

Every returned rental product is washed and serviced before being restocked. If a rental device malfunctions during the rental period, please contact our technical service at huolto@campmobility.fi or call +358 9 350 76 313.